My name is Leticia Ramos. Software Engineering Bachelor. 26 years of experience in IT Industry, 16 as Project Manager.PMP certified since 2007. Business Administration degree since 2009. PMP-ACP (agile) certified since 2013.Wide experience managing large projects with clients all over LATAM , Canada and USA. Experience leading large multidisciplinary teams, distributed in different locations/countries. Client satisfaction and result driven approach are my guidelines.